We accept returns within one month from the order date if the machine is not used. For more details please refer to our Return Policy statement.
Once the order is shipped, we provide you the tracking number and expected delivery date. You can track your order on the portal of the specified carrier.
We have linked and made available all accessories, consumables and parts of every machine in the product page. Please review the product page, the specifications, exploded views and parts lists to verify you have identified the appropriate part number. If you have any questions, please contact us.
No. However, our equipment is available in many rental stores and you can find the closest rental store to your location by refining the search in our contact page.
We ship the machines and accessories with express carriers for smaller quantities. For pallet loads we use the most affordable options available. If you prefer a specific carrier, please include in your purchase order or contact us for the arrangements.
All our shipments are insured. If you never receive your order we will accompany you to claim the value of your order from the carrier.
Please contact us for any changes. We can process the changes quickly if the order is not shipped. You can not change an order after shipment.
It depends on your surface and application. The Eddy Tile Breaker is designed for efficient tile and thinset removal, while the Eddy Scraper handles adhesive, glue, and carpet residue. See each product page for detailed use cases.
Yes. Replacement parts are listed under each machine's product page. You’ll find exploded diagrams and part numbers to help you choose the right items.
Basic maintenance tips are provided in the user manual. For advanced service, contact us directly or refer to the service section on our website.
Yes. If you're ordering multiple units or are a contractor, contact us for a custom quote or distributor pricing.
Eddy Floor Tools are proudly engineered and manufactured in Canada.
Yes. We ship globally. Duties, taxes, and shipping rates vary by region—please contact us for an international shipping quote.
All machines come with a 1-year manufacturer warranty. For warranty terms and coverage details, please visit our Warranty Policy page.
Each machine's noise level is listed in the specifications. Most are below industrial noise thresholds but hearing protection is always recommended.
Yes, but always test in a small area first. The S2000 Polisher is ideal for gentle applications like buffing hardwood or VCT. Adjustable settings help minimize damage risk.
Yes. Instructional videos are available on our website and YouTube channel, including setup, operation, and maintenance guides.
Most machines run on standard 110V or 230V outlets. Check product specs for voltage and amperage requirements.
The Eddy Scraper is ideal for removing vinyl flooring. Its sharp blades and adjustable handle make it easy to lift vinyl sheets, tile, and backing without damaging the subfloor.
Use the Eddy Scraper to remove carpet and carpet underlay. It cuts through glue, foam, and staples quickly—making it perfect for large areas or renovation projects.
The Eddy Tile Breaker is built specifically for ceramic tile removal. Its SDS-Max chisels and ergonomic design help you break and lift tile cleanly and efficiently, even on concrete.
The Eddy Scraper removes adhesive, glue, tape from subfloors. It’s effective on underpadding, organic matter, pressure-sensitive adhesive, and other tough residues.
The Eddy Sander S3000 is designed for hardwood floor refinishing. It removes old coatings, levels the surface, and preps the floor for staining or sealing—with built-in dust collection.
The Eddy Polisher S2000 is ideal for polishing, buffing, and light scrubbing. It works on VCT, epoxy, stone, and wood floors using standard square pads.
While Eddy tools are designed for floor prep, the Eddy Kroko can be used for removing some roofing materials like adhered membranes, foam, or tar paper from flat surfaces.
Eddy Tile Breaker comes with three chisels: 1in, 2in, and 3in chisels.
Although Eddy chisels are standard SDS-Max shafts, the length of the chisels are specifically designed for the Tile Breaker and we do not recommend using other chisels.
The Eddy Tile Breaker removes tile from concrete, plywood, and cement surfaces. It's ideal for both residential and commercial subfloors.
Yes. The machine is powerful enough to break and lift ceramic tile and also remove thinset in a single pass depending on the substrate and chisel used. A 5-inch thinset chisel is also available for thinset removal.
The Eddy Tile Breaker uses standard SDS-Max chisels. To replace them, simply pull back the chuck, pull out the old chisel, and insert the new one until it clicks into place.
Yes. It's designed for high-efficiency tile removal in large spaces like malls, schools, hospitals, and office buildings. It reduces operator fatigue and speeds up demolition jobs.
The Eddy Scraper removes all standard flooring glue including carpet glue, vinyl glue, VCT glue, black mastic, pressure-sensitive adhesive, and even thin layers of dried paint or epoxy.
Power off the unit, loosen the blade bolts with your Eddy tool, remove the current blade, and replace it with the correct size. Tighten the bolts securely before restarting. We recommend using gloves during this procedure.
The Eddy Floor Scraper It’s highly effective at removing carpeting, linoleum, vinyl, VCT/LVT/LVP, parquetry, epoxy, underpadding, adhesives, paint stains, plaster, gum, glue, felt, foam underlayment and more. For tougher layers, use the narrower blades for higher pressure.
Eddy Scraper comes with all blades you need to use the machine for different applications. One 9in blade, one 6in blade, one 4in double-sided parquetry blade, one left side blade and one right side blade are included.
Yes. The S3000 is engineered for hardwood sanding. It removes old finish, smooths out uneven surfaces, and preps floors for staining or recoating.
Yes! Eddy Polisher S2000 is a square scrubber ideal for scrubbing, buffing, polishing of different floor surfaces including linoleum, vinyl tile, stone, epoxy, VCT, and hardwood.
Eddy Sander S3000 has an integrated vacuum system with a fire proof reusable dust bag. The vacuum is very strong and you do not need a separate vacuum system.
It has a powerful integrated vacuum with a fireproof reusable dust bag. It collects most dust at the source, minimizing airborne particles and clean-up time.
Start with 36 or 60 grit for removing old finish, move to 80 or 100 grit for smoothing, and finish with 120 grit for a clean, prep-ready surface.
Yes. Pair it with coarse grit sandpaper to effectively strip old polyurethane or varnish from wood floors.
Yes. It’s ideal for delicate floors like VCT, vinyl, linoleum, and laminate. Just use the appropriate pad type and avoid overly aggressive pressure.
Yes. The S2000 is built for scrubbing, buffing, and polishing a range of floor surfaces, including stone, wood, and resilient flooring.
It uses standard rectangular 18x12 pads. Choose red or white pads for buffing, blue or green for scrubbing, and black for stripping.
Yes. Use a soft scrubbing pad or polishing pad designed for stone or epoxy. Always test in a small area to avoid surface damage.
